“Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
Zig Ziglar, author and motivational speaker
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Wed Dec 20 2023, 11:22 pm
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Harvard Finds More Instances of ‘Duplicative Language’ in President’s Work
Claudine Gay has faced growing criticism of not only her response to antisemitism on campus but also her scholarship.

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